[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"glossary-value-metric::en":3,"gloss-cluster-value-metric::en":26,"gloss-next-value-metric::en":9},{"slug":4,"category":5,"name":6,"definition":7,"meta_desc":8,"faq":9,"schema_markup":9,"related":10},"value-metric","saas","Value Metric","A value metric is the unit you charge for — the thing your pricing scales on, like seats, API calls, contacts stored, or gigabytes processed. Choosing it well is arguably the single most important pricing decision a SaaS makes, because a good value metric aligns what customers pay with the value they get: as they succeed with your product, they naturally consume more and pay more, without a hard upsell. Slack charges per active user, Twilio per message, Snowflake per compute-second. A weak value metric (e.g., a flat fee unrelated to usage) leaves expansion revenue on the table and makes churn feel like a cliff rather than a dial. Practical test: your value metric should be easy for customers to understand, hard to game, and grow with their account. Builders often start with a proxy (seats) and layer in a usage-based value metric later, once they learn what actually drives value.","A value metric is the unit your pricing scales on — seats, API calls, contacts, gigabytes — and picking it is arguably the biggest pricing decision a SaaS makes.",null,[11,14,17,20,23],{"slug":12,"name":13},"credit-based-pricing","Credit-Based Pricing",{"slug":15,"name":16},"expansion-revenue","Expansion Revenue",{"slug":18,"name":19},"product-led-growth","Product-Led Growth (PLG)",{"slug":21,"name":22},"seat-based-pricing","Seat-Based Pricing",{"slug":24,"name":25},"usage-based-pricing","Usage-Based Pricing",[27,31,35,38,41,44,47,51,54,57,60,63],{"slug":28,"category":5,"name":29,"updated_at":30},"activation","Activation","2026-08-24T02:46:36+00:00",{"slug":32,"category":5,"name":33,"updated_at":34},"aha-moment","Aha Moment","2026-08-24T02:46:37+00:00",{"slug":36,"category":5,"name":37,"updated_at":34},"annual-contract-value","Annual Contract Value (ACV)",{"slug":39,"category":5,"name":40,"updated_at":30},"api-first","API-First",{"slug":42,"category":5,"name":43,"updated_at":30},"arpa","Average Revenue Per Account (ARPA)",{"slug":45,"category":5,"name":46,"updated_at":30},"arr","Annual Recurring Revenue (ARR)",{"slug":48,"category":5,"name":49,"updated_at":50},"auto-renewal-clause","Auto-Renewal Clause","2026-08-24T02:46:38+00:00",{"slug":52,"category":5,"name":53,"updated_at":50},"build-vs-buy","Build vs. Buy",{"slug":55,"category":5,"name":56,"updated_at":34},"burn-multiple","Burn Multiple",{"slug":58,"category":5,"name":59,"updated_at":50},"burn-rate","Burn Rate",{"slug":61,"category":5,"name":62,"updated_at":30},"cac","Customer Acquisition Cost (CAC)",{"slug":64,"category":5,"name":65,"updated_at":30},"cdn","Content Delivery Network (CDN)"]